Managed AI call coverage for local service businesses

Keep Estimate Requests Moving While You’re on the Job

For roofing, carpentry, landscaping, and other local trades, the next inquiry often arrives while your team is already working.

Your staff answer first. When they’re unavailable, our AI receptionist can collect the project details and book an estimate or service appointment using your scheduling rules.

  1. 1 Your team answers first.
  2. 2 AI answers when your team can’t.
  3. 3 Your team follows up when needed.

If a question needs your staff’s attention, the AI records the caller’s details and question for your team to call back.

Request a Demo See a Booking Example
Lawn care crew mowing and trimming a residential front lawn
AI receptionist Active

Example call flow

Incoming call

Alex P.

Landscaping Estimate · Residential

Call answered 0:12

“Thanks for calling. How can I help you today?”

“I’d like to schedule a landscaping estimate for my front yard.”

“Happy to help. Let me collect a few details and check availability.”

Information captured
  • RequestLandscaping Estimate
  • CallerAlex P.
  • Phone(555) 016-9033
  • BookedThu Mar 20 · 10:00 AM
Appointment confirmed

Thursday, March 20

10:00 AM

Example · Confirmed into connected calendar

Incoming call from Alex P. — landscaping estimate.

Other Service Businesses

Different Services Need Different Questions

We configure the conversation around your services and the information your team needs. Example questions could include:

  • Roofing — “Are you looking for a repair estimate or a replacement estimate?”
  • Carpentry — “Are you looking for a repair estimate, a remodel quote, or custom carpentry work?”
  • Landscaping — “What changes are you considering for the property?”

During setup, we agree on the questions to ask, the details to collect, and which appointments the AI can book.

From Project Inquiry to Estimate Appointment

Your team receives the appointment and the project details gathered during the call.

Fit the Way You Schedule Work

Some calls can go straight into an available appointment. Others need your team to review the request first.

We configure which services the AI can book, the information it should collect, and when it should record a question for staff follow-up.

Roofer fastening asphalt shingles on a residential roof

After hours

After hours, a caller can still book an estimate or service appointment — or leave details for your staff to follow up.

Managed for you

We set it up. We keep it current.

Configured for the way your business schedules work. We stay involved after launch.

Roofer fastening asphalt shingles on a residential roof

  1. Setup

    We configure your AI receptionist around your services, approved answers, booking rules, and call coverage needs.

  2. Monitoring

    We review how the AI handles calls and identify where its responses or booking workflow need adjustment.

  3. Updates

    We update the AI’s information and instructions as your hours, services, and scheduling preferences change.

FAQ

Common questions

Can it ask questions specific to our business?

Yes. We configure the information collected around your services, service area, and booking requirements.

Who answers our calls?

Your existing staff answer first. When they’re unavailable—or during the after-hours coverage you choose—our AI receptionist answers on your business’s behalf.

Can the AI book appointments?

Yes. The AI can check availability and book appointments through your connected scheduling system, following your booking rules. We confirm compatibility and configure the connection during setup.

Which scheduling systems do you support?

We support booking through Calendly, Cal.com, and GoHighLevel calendars. Google Calendar and Outlook can connect through a supported scheduling platform. Available booking actions depend on your setup, and Calendly requires a paid plan for booking.

We confirm compatibility and any additional integration work before getting started.

Can we keep our existing phone number?

Yes. Customers can continue calling your current business number. We can usually arrange coverage through call forwarding, so your number stays with your existing provider. We review your phone setup and configure when calls reach the AI.

What happens when a caller needs human help?

If the AI cannot resolve a question, it records the caller’s contact details and question for your staff to follow up.

We agree on how your team receives these requests and what callback expectations callers should be given.

What do you need to get started?

We’ll need your business hours, services, approved answers to common questions, booking rules, and callback instructions. For appointment booking, we’ll also need access to a supported scheduling system.

We handle configuration and testing. Your launch date depends on your phone setup and any additional integrations, and we confirm the timeline before going live.

What if our scheduling software is not listed?

We’ll review compatibility and any additional integration work before agreeing on the setup.

See How Your Estimate Calls Could Be Handled

We’ll demonstrate how the AI can collect the details your business needs and help callers book an estimate or leave a question for your team.

Share a few details so we know how to reach you.

No obligation.

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