Managed AI call coverage for your business
Answer MoreCalls.Capture MoreOpportunities.
Your team answers first. When they’re busy or your business is closed, our AI receptionist steps in to answer questions, capture caller details, and book appointments into your connected calendar.
- 1 Your team answers first.
- 2 AI answers when your team can’t.
- 3 Your team follows up when needed.
If a question needs your staff’s attention, the AI records the caller’s details and question for your team to call back.
Your team handles the day. We help cover the calls they can’t.
Example call flow
Incoming call
Sarah M.
“Thanks for calling. How can I help you today?”
“I’d like to schedule an appointment.”
“Of course. Let me collect a few details and check availability.”
- RequestNew Appointment
- CustomerSarah M.
- Phone(555) 014-2281
- BookedThu Mar 14 · 2:00 PM
Thursday, March 14
2:00 PM
Example · Confirmed into connected calendar
Incoming call from Sarah M. — appointment request.
The phone rang. Nobody answered. The customer may call someone else.
Keep appointment opportunities moving during busy hours and after your office closes.
A booked appointment. The details your team needs.
When an appointment is booked, your team receives the confirmed booking and the caller details captured during the conversation.
Example · What your team receives after the call
Sarah M.
- AppointmentNew Appointment
- WhenThursday, March 14 · 2:00 PM
- CallerSarah M. · (555) 014-2281
- SourcePhone
- StatusAppointment confirmed
- ✓ Caller details captured
- ✓ Appointment confirmed
- ✓ Added to connected calendar
- ✓ Team notified
Managed for you
We set it up. We keep it current.
We handle setup, monitoring, and updates around your business.
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Setup
We configure your AI receptionist around your services, approved answers, booking rules, and call coverage needs.
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Monitoring
We review how the AI handles calls and identify where its responses or booking workflow need adjustment.
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Updates
We update the AI’s information and instructions as your hours, services, and scheduling preferences change.
Industries
Built around how your business works
Managed AI call coverage configured around how your customers call and schedule. Your team answers first — explore the experience for your industry.
- MED SPAS Book consultations and capture questions for staff follow-up. See how it works
- DENTAL Schedule new patients and help keep appointment calls moving. See how it works
- HVAC Check service areas and book service appointments. See how it works
- PLUMBING Capture the location, job details, and appointment time. See how it works
- ELECTRICIANS Capture service requests, estimate inquiries, and after-hours calls while your team stays focused on the job. See how it works
- OTHER SERVICE BUSINESSES Collect the details your team needs and schedule the next step. See how it works
FAQ
Common questions
Who answers our calls?
Your existing staff answer first. When they’re unavailable—or during the after-hours coverage you choose—our AI receptionist answers on your business’s behalf.
Can the AI book appointments?
Yes. The AI can check availability and book appointments through your connected scheduling system, following your booking rules. We confirm compatibility and configure the connection during setup.
Do we choose when AI answers?
Yes. We configure coverage around your business—for example, for unanswered calls during business hours or calls received after hours and on weekends.
Which scheduling systems do you support?
We support booking through Calendly, Cal.com, and GoHighLevel calendars. Google Calendar and Outlook can connect through a supported scheduling platform. Available booking actions depend on your setup, and Calendly requires a paid plan for booking.
We confirm compatibility and any additional integration work before getting started.
Can we keep our existing phone number?
Yes. Customers can continue calling your current business number. We can usually arrange coverage through call forwarding, so your number stays with your existing provider. We review your phone setup and configure when calls reach the AI.
Can you cover evenings and weekends?
Yes. AI backup can provide coverage around the clock, including evenings and weekends. We configure when it answers—for example, when your team cannot pick up or when your business is closed.
We agree when your staff are available for callbacks and what response expectations callers should receive.
What happens when a caller needs human help?
If the AI cannot resolve a question, it records the caller’s contact details and question for your staff to follow up.
We agree on how your team receives these requests and what callback expectations callers should be given.
What do you need to get started?
We’ll need your business hours, services, approved answers to common questions, booking rules, and callback instructions. For appointment booking, we’ll also need access to a supported scheduling system.
We handle configuration and testing. Your launch date depends on your phone setup and any additional integrations, and we confirm the timeline before going live.
Request your demo.
See how our AI receptionist can support your existing staff. A team member will contact you to arrange a demo and discuss your call coverage needs.
What we’ll cover
- Which calls currently go unanswered.
- When AI coverage should begin.
- How appointment booking and staff callbacks would work.
Thanks — we’ve received your demo request.
A team member will contact you at the email address you provided to arrange a time.