Managed AI call coverage for med spas

Book Consultations While Your Team Takes Care of Clients

Keep your front desk focused on the client in front of them. When your staff can’t answer—or your practice is closed—our AI receptionist can answer common questions using information you approve and book consultations into your connected calendar.

  1. 1 Your team answers first.
  2. 2 AI answers when your team can’t.
  3. 3 Your team follows up when needed.

If a question needs your staff’s attention, the AI records the caller’s details and question for your team to call back.

Request a Demo See a Booking Example
Upscale medical aesthetics reception lobby with desk phone and waiting lounge
AI receptionist Active

Example call flow

Incoming call

Sarah M.

Botox Consultation · Austin, TX

Call answered 0:12

“Thanks for calling. How can I help you today?”

“I’d like to schedule a Botox consultation.”

“Of course. Let me collect a few details and check consultation availability.”

Information captured
  • ServiceBotox Consultation
  • ClientSarah M.
  • Phone(555) 014-2281
  • BookedThu Mar 14 · 3:30 PM
Appointment confirmed

Thursday, March 14

3:30 PM

Example · Consultation booked into connected calendar

Incoming call from Sarah M. — Botox consultation.

Med Spas

A Potential Client Has Questions Before They Book

A caller may want to know which consultation to choose, where your practice is located, or what to expect at their first visit.

We configure the AI with your approved information so it can help callers take the next step while your front desk continues helping clients.

From First Question to Consultation Booked

The AI can guide a caller through three practical steps:

  1. Understand the inquiry: Identify the consultation they want.
  2. Check availability: Offer appointment times that follow your scheduling rules.
  3. Complete the booking: Add the consultation to your connected calendar.

Your team receives the booking and the caller details captured during the conversation.

Your Information. Your Boundaries.

You decide which questions the AI can answer and which should go to your staff.

It can share practice-approved information about consultations, hours, and location. Questions about individual suitability, treatment recommendations, or clinical concerns are left for your qualified staff.

Medical aesthetics reception after hours with warm lamp glow and quiet desk

After hours

When your practice is closed, callers can still get approved answers and book an available consultation.

Managed for you

We set it up. We keep it current.

Configured for your practice. We stay involved after launch.

Receptionist at a medical aesthetics front desk reviewing the schedule

  1. Setup

    We configure your AI receptionist around your services, approved answers, booking rules, and call coverage needs.

  2. Monitoring

    We review how the AI handles calls and identify where its responses or booking workflow need adjustment.

  3. Updates

    We update the AI’s information and instructions as your hours, services, and scheduling preferences change.

FAQ

Common questions

Can the AI recommend a treatment?

No. It can share information you approve and help book a consultation. Individual treatment recommendations belong with your clinical team.

Who answers our calls?

Your existing staff answer first. When they’re unavailable—or during the after-hours coverage you choose—our AI receptionist answers on your business’s behalf.

Can the AI book appointments?

Yes. The AI can check availability and book appointments through your connected scheduling system, following your booking rules. We confirm compatibility and configure the connection during setup.

Which scheduling systems do you support?

We support booking through Calendly, Cal.com, and GoHighLevel calendars. Google Calendar and Outlook can connect through a supported scheduling platform. Available booking actions depend on your setup, and Calendly requires a paid plan for booking.

We confirm compatibility and any additional integration work before getting started.

Can we keep our existing phone number?

Yes. Customers can continue calling your current business number. We can usually arrange coverage through call forwarding, so your number stays with your existing provider. We review your phone setup and configure when calls reach the AI.

What happens when a caller needs human help?

If the AI cannot resolve a question, it records the caller’s contact details and question for your staff to follow up.

We agree on how your team receives these requests and what callback expectations callers should be given.

What do you need to get started?

We’ll need your business hours, services, approved answers to common questions, booking rules, and callback instructions. For appointment booking, we’ll also need access to a supported scheduling system.

We handle configuration and testing. Your launch date depends on your phone setup and any additional integrations, and we confirm the timeline before going live.

See How a Consultation Call Would Be Handled

We’ll demonstrate how the AI uses your approved information, books a consultation, and records questions for your staff.

Share a few details so we know how to reach you.

About call handling and coverage only — please do not include patient or clinical details.

No obligation.

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