/* ============================================
   24 Hour Desk — Landing (premium managed call coverage)
   Premium editorial + managed service launch
   ============================================ */

:root {
  /* Dark ink */
  --ink: #121719;
  --ink-mid: #172124;
  --ink-soft: #192326;
  --ink-elevated: #1e2a2e;

  /* Warm light */
  --cream: #F4EFE6;
  --cream-mid: #F7F2E9;
  --paper: #FAF7F1;
  --stone: #E8E0D4;
  --stone-deep: #D4CBBC;
  --sand: #C8BBA8;

  /* Copper / amber accent */
  --copper: #C96432;
  --copper-hover: #B55528;
  --copper-bright: #CF7040;
  --copper-light: #D77A42;
  --copper-soft: #F0E0D4;
  --copper-mist: rgba(201, 100, 50, 0.12);

  /* Success teal — answered/confirmed only */
  --teal: #2A6B63;
  --teal-bright: #3A857C;
  --teal-soft: rgba(42, 107, 99, 0.12);

  --muted: #6B7370;
  --muted-light: #8A918E;
  --error: #B33A2E;
  --white: #ffffff;

  --shadow-sm: 0 1px 2px rgba(18, 23, 25, 0.05);
  --shadow-md: 0 10px 28px rgba(18, 23, 25, 0.1);
  --shadow-lg: 0 24px 56px rgba(18, 23, 25, 0.16);
  --shadow-copper: 0 12px 32px rgba(201, 100, 50, 0.22);

  --radius: 8px;
  --radius-sm: 4px;
  --radius-lg: 14px;
  --radius-xl: 20px;

  --font: "DM Sans", system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  --display: "Fraunces", Georgia, "Times New Roman", serif;

  --max: 1180px;
  --header-h: 64px;
  --sticky-h: 64px;

  --ease: cubic-bezier(0.22, 1, 0.36, 1);
}

*,
*::before,
*::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

html {
  scroll-behavior: smooth;
  -webkit-text-size-adjust: 100%;
}

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *,
  *::before,
  *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
}

body {
  font-family: var(--font);
  font-size: 1.0625rem;
  line-height: 1.65;
  color: var(--ink-soft);
  background: var(--paper);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  overflow-x: hidden;
}

img, svg {
  display: block;
  max-width: 100%;
}

a {
  color: var(--copper);
  text-decoration: none;
  transition: color 0.2s var(--ease);
}

a:hover { text-decoration: underline; }

ul, ol { list-style: none; }

strong { font-weight: 600; }

.container {
  width: 100%;
  max-width: var(--max);
  margin: 0 auto;
  padding: 0 1.25rem;
}

@media (min-width: 900px) {
  .container { padding: 0 2rem; }
}

/* Skip link */
.skip-link {
  position: absolute;
  left: 1rem;
  top: -100px;
  z-index: 1000;
  background: var(--copper);
  color: var(--white);
  padding: 0.6rem 1rem;
  border-radius: var(--radius-sm);
  font-weight: 600;
}
.skip-link:focus {
  top: 1rem;
  outline: 2px solid var(--white);
  outline-offset: 2px;
}

.sr-status {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  font-family: inherit;
  font-weight: 600;
  font-size: 0.9375rem;
  line-height: 1.2;
  border: none;
  border-radius: var(--radius);
  cursor: pointer;
  text-decoration: none;
  padding: 0.85rem 1.5rem;
  transition: transform 0.2s var(--ease), box-shadow 0.2s var(--ease), background 0.2s var(--ease);
  -webkit-tap-highlight-color: transparent;
}

.btn:hover { text-decoration: none; }
.btn:focus-visible {
  outline: 2px solid var(--copper-bright);
  outline-offset: 3px;
}

.btn--primary {
  background: var(--copper);
  color: var(--white);
  box-shadow: var(--shadow-copper);
}
.btn--primary:hover {
  background: var(--copper-hover);
  transform: translateY(-2px);
  box-shadow: 0 16px 36px rgba(201, 100, 50, 0.28);
  color: var(--white);
}
.btn--primary:active { transform: translateY(0); }

.btn--lg {
  padding: 1.05rem 1.75rem;
  font-size: 1rem;
}
.btn--sm {
  padding: 0.55rem 1.1rem;
  font-size: 0.8125rem;
}
.btn--block { width: 100%; }

/* ---------- Header ---------- */
.site-header {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  z-index: 100;
  height: var(--header-h);
  transition: background 0.3s var(--ease), box-shadow 0.3s var(--ease), backdrop-filter 0.3s var(--ease);
  background: transparent;
}

.site-header.is-solid {
  background: rgba(18, 23, 25, 0.92);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.04);
}

.site-header__inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: var(--header-h);
  gap: 1.5rem;
}

.site-header__brand {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  text-decoration: none;
  line-height: 0;
  background: transparent;
  border-radius: 0;
  padding: 0;
  box-shadow: none;
}

.site-header__brand:hover {
  opacity: 0.92;
}

.site-header__logo {
  display: block;
  height: 56px;
  width: auto;
  max-width: min(220px, 62vw);
  object-fit: contain;
}

.footer__brand {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: transparent;
  border-radius: 0;
  padding: 0;
  line-height: 0;
  box-shadow: none;
  margin-bottom: 0.65rem;
}

.footer__logo {
  display: block;
  height: 64px;
  width: auto;
  max-width: 220px;
  object-fit: contain;
}

@media (max-width: 640px) {
  .site-header__logo {
    height: 36px;
  }
  .site-header__brand {
    padding: 0.28rem 0.5rem;
  }
}















.audit-form__lead {
  margin: 0 0 1.25rem;
  color: var(--ink-muted, #5c564e);
  font-size: 0.95rem;
  line-height: 1.5;
}



.site-header__nav {
  display: none;
  align-items: center;
  gap: 1.75rem;
}
.site-header__nav a {
  color: rgba(244, 239, 230, 0.72);
  font-size: 0.875rem;
  font-weight: 500;
  text-decoration: none;
  position: relative;
}
.site-header__nav a::after {
  content: "";
  position: absolute;
  left: 0;
  bottom: -4px;
  width: 0;
  height: 1px;
  background: var(--copper-light);
  transition: width 0.25s var(--ease);
}
.site-header__nav a:hover {
  color: var(--cream);
  text-decoration: none;
}
.site-header__nav a:hover::after { width: 100%; }

.site-header__cta { flex-shrink: 0; }

@media (min-width: 768px) {
  .site-header__nav { display: flex; }
}

/* ---------- Hero ---------- */
.hero {
  position: relative;
  background: var(--ink);
  color: var(--cream);
  padding: calc(var(--header-h) + 3rem) 0 4rem;
  min-height: 100vh;
  min-height: 100dvh;
  display: flex;
  flex-direction: column;
  justify-content: center;
  overflow: hidden;
}

.hero__texture {
  position: absolute;
  inset: 0;
  pointer-events: none;
  background:
    radial-gradient(ellipse 80% 50% at 85% 40%, rgba(201, 100, 50, 0.14), transparent 55%),
    radial-gradient(ellipse 60% 40% at 10% 80%, rgba(42, 107, 99, 0.08), transparent 50%),
    url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)' opacity='0.04'/%3E%3C/svg%3E");
  opacity: 1;
}

.hero__grid {
  position: relative;
  display: grid;
  gap: 3rem;
  align-items: center;
}

@media (min-width: 960px) {
  .hero__grid {
    grid-template-columns: minmax(0, 0.42fr) minmax(0, 0.58fr);
    gap: 2.5rem 3rem;
    align-items: center;
  }
}

.eyebrow {
  display: inline-block;
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--copper-light);
  margin-bottom: 1.25rem;
}

.hero__headline {
  font-family: var(--display);
  font-weight: 700;
  font-size: clamp(2.75rem, 7vw, 5.5rem);
  line-height: 0.95;
  letter-spacing: -0.03em;
  color: var(--cream);
  margin-bottom: 1.5rem;
}

.hero__line {
  display: block;
}

.hero__line--accent {
  color: var(--copper-light);
}

.hero__subhead {
  font-size: clamp(1rem, 1.5vw, 1.125rem);
  line-height: 1.7;
  color: rgba(244, 239, 230, 0.78);
  max-width: 34rem;
  margin-bottom: 1.75rem;
}

.hero__actions {
  margin-bottom: 1.75rem;
}

.trust-line {
  margin-top: 0.85rem;
  font-size: 0.875rem;
  color: rgba(244, 239, 230, 0.55);
}

.hero__core {
  font-family: var(--display);
  font-style: italic;
  font-size: 1.05rem;
  line-height: 1.5;
  color: rgba(244, 239, 230, 0.65);
  max-width: 28rem;
  border-left: 2px solid var(--copper);
  padding-left: 1rem;
}

/* Hero ops panel — oversized product story */
.hero__visual {
  position: relative;
  display: flex;
  justify-content: center;
  align-items: center;
  min-height: 420px;
}

@media (min-width: 960px) {
  .hero__visual {
    min-height: 560px;
    justify-content: flex-end;
  }
}

/* Hero supporting photo — behind ops panel, not a stock banner */
.hero__photo {
  position: absolute;
  inset: 8% -4% 6% 8%;
  z-index: 0;
  border-radius: var(--radius-xl);
  overflow: hidden;
  pointer-events: none;
}

.hero__photo picture,
.hero__photo img {
  width: 100%;
  height: 100%;
  display: block;
}

.hero__photo img {
  object-fit: cover;
  object-position: 62% 40%;
}

.hero__photo-mask {
  position: absolute;
  inset: 0;
  background:
    linear-gradient(105deg, rgba(18, 23, 25, 0.92) 0%, rgba(18, 23, 25, 0.55) 38%, rgba(18, 23, 25, 0.28) 62%, rgba(18, 23, 25, 0.55) 100%),
    linear-gradient(180deg, rgba(18, 23, 25, 0.35) 0%, transparent 35%, rgba(18, 23, 25, 0.55) 100%),
    radial-gradient(ellipse 70% 60% at 70% 45%, rgba(201, 100, 50, 0.12), transparent 65%);
}

@media (max-width: 959px) {
  .hero__photo {
    inset: 0;
    border-radius: var(--radius-lg);
    opacity: 0.55;
  }
  .hero__photo img {
    object-position: 70% 35%;
  }
  .hero__photo-mask {
    background:
      linear-gradient(180deg, rgba(18, 23, 25, 0.75) 0%, rgba(18, 23, 25, 0.45) 45%, rgba(18, 23, 25, 0.82) 100%),
      radial-gradient(ellipse 80% 50% at 70% 40%, rgba(201, 100, 50, 0.1), transparent 60%);
  }
}

.ops-panel {
  position: relative;
  width: min(100%, 440px);
  background: linear-gradient(165deg, #1c282c 0%, #151c1f 100%);
  border: 1px solid rgba(244, 239, 230, 0.08);
  border-radius: var(--radius-xl);
  box-shadow:
    var(--shadow-lg),
    0 0 0 1px rgba(201, 100, 50, 0.08),
    inset 0 1px 0 rgba(255, 255, 255, 0.04);
  overflow: hidden;
  z-index: 2;
}

@media (min-width: 960px) {
  .ops-panel {
    width: min(100%, 480px);
    transform: rotate(1.5deg) translateX(1.5rem);
  }
}

.ops-panel__chrome {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.85rem 1.1rem;
  border-bottom: 1px solid rgba(244, 239, 230, 0.06);
  background: rgba(0, 0, 0, 0.2);
}

.ops-panel__dots {
  width: 42px;
  height: 10px;
  background:
    radial-gradient(circle, #e07a6a 3px, transparent 3.5px) 0 50% / 12px 10px no-repeat,
    radial-gradient(circle, #d4b36a 3px, transparent 3.5px) 14px 50% / 12px 10px no-repeat,
    radial-gradient(circle, #6aaa7a 3px, transparent 3.5px) 28px 50% / 12px 10px no-repeat;
}

.ops-panel__title {
  flex: 1;
  font-size: 0.75rem;
  font-weight: 500;
  color: rgba(244, 239, 230, 0.45);
  letter-spacing: 0.04em;
}

.ops-panel__live {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.6875rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--teal-bright);
}

.ops-panel__live-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--teal-bright);
  box-shadow: 0 0 0 0 rgba(58, 133, 124, 0.5);
  animation: live-pulse 2s ease-out infinite;
}

@keyframes live-pulse {
  0% { box-shadow: 0 0 0 0 rgba(58, 133, 124, 0.5); }
  70% { box-shadow: 0 0 0 8px rgba(58, 133, 124, 0); }
  100% { box-shadow: 0 0 0 0 rgba(58, 133, 124, 0); }
}

/* Scenario segmented control (ops + receive) */
.scenario-pills {
  display: flex;
  gap: 0.35rem;
  padding: 0.65rem 0.85rem 0.15rem;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: none;
  mask-image: linear-gradient(90deg, #000 92%, transparent);
  -webkit-mask-image: linear-gradient(90deg, #000 92%, transparent);
}

.scenario-pills::-webkit-scrollbar { display: none; }

.scenario-pills__btn {
  flex: 0 0 auto;
  appearance: none;
  border: 1px solid rgba(244, 239, 230, 0.12);
  background: rgba(244, 239, 230, 0.04);
  color: rgba(244, 239, 230, 0.62);
  font-family: var(--font);
  font-size: 0.6875rem;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  padding: 0.45rem 0.75rem;
  border-radius: 999px;
  cursor: pointer;
  transition: background 0.25s var(--ease), color 0.25s var(--ease), border-color 0.25s var(--ease), box-shadow 0.25s var(--ease);
  white-space: nowrap;
}

.scenario-pills__btn:hover {
  color: var(--cream);
  border-color: rgba(244, 239, 230, 0.22);
}

.scenario-pills__btn:focus-visible {
  outline: 2px solid var(--copper-light);
  outline-offset: 2px;
}

.scenario-pills__btn.is-active {
  background: var(--copper-mist);
  border-color: rgba(201, 100, 50, 0.45);
  color: var(--cream);
  box-shadow: inset 0 0 0 1px rgba(201, 100, 50, 0.15);
}

.scenario-pills--light {
  justify-content: center;
  padding: 0 0 1rem;
  margin-bottom: 0.25rem;
  mask-image: none;
  -webkit-mask-image: none;
  overflow-x: auto;
}

.scenario-pills--light .scenario-pills__btn {
  border-color: var(--stone);
  background: var(--paper);
  color: var(--muted);
}

.scenario-pills--light .scenario-pills__btn:hover {
  color: var(--ink);
  border-color: var(--sand);
}

.scenario-pills--light .scenario-pills__btn.is-active {
  background: var(--copper-soft);
  border-color: rgba(201, 100, 50, 0.35);
  color: var(--ink);
  box-shadow: none;
}

@media (max-width: 599px) {
  .scenario-pills {
    padding-left: 0.75rem;
    padding-right: 0.75rem;
  }
  .scenario-pills__btn {
    font-size: 0.625rem;
    padding: 0.4rem 0.65rem;
  }
}

.ops-stage {
  position: relative;
  min-height: 340px;
  padding: 1.5rem;
}

.ops-screen {
  position: absolute;
  inset: 1.5rem;
  opacity: 0;
  visibility: hidden;
  transform: translateY(8px);
  transition: opacity 0.45s var(--ease), transform 0.45s var(--ease), visibility 0.45s;
  pointer-events: none;
}

.ops-screen.is-active {
  opacity: 1;
  visibility: visible;
  transform: translateY(0);
  pointer-events: auto;
  position: relative;
  inset: auto;
}

/* Incoming */
.ops-incoming {
  text-align: center;
  padding: 1.5rem 0.5rem;
}

.ops-ring {
  position: relative;
  width: 72px;
  height: 72px;
  margin: 0 auto 1.25rem;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: var(--copper-mist);
  color: var(--copper-light);
}

.ops-ring__pulse {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  border: 1.5px solid rgba(201, 100, 50, 0.45);
  animation: ring-pulse 2s var(--ease) infinite;
}
.ops-ring__pulse--delay { animation-delay: 0.7s; }

@keyframes ring-pulse {
  0% { transform: scale(1); opacity: 0.8; }
  100% { transform: scale(1.7); opacity: 0; }
}

.ops-kicker {
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--copper-light);
  margin-bottom: 0.5rem;
}

.ops-name {
  font-family: var(--display);
  font-size: 1.75rem;
  font-weight: 600;
  color: var(--cream);
  margin-bottom: 0.35rem;
}

.ops-meta {
  font-size: 0.9375rem;
  color: rgba(244, 239, 230, 0.55);
  margin-bottom: 1.5rem;
}

.ops-progress {
  height: 3px;
  background: rgba(244, 239, 230, 0.08);
  border-radius: 2px;
  overflow: hidden;
  max-width: 200px;
  margin: 0 auto;
}

.ops-progress__bar {
  display: block;
  height: 100%;
  width: var(--p, 20%);
  background: linear-gradient(90deg, var(--copper), var(--copper-light));
  border-radius: 2px;
  transition: width 0.8s var(--ease);
}

/* Answered */
.ops-answered__top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 1rem;
}

.ops-badge {
  display: inline-flex;
  align-items: center;
  font-size: 0.6875rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  padding: 0.35rem 0.65rem;
  border-radius: 999px;
}

.ops-badge--teal {
  background: var(--teal-soft);
  color: var(--teal-bright);
}

.ops-badge--amber {
  background: var(--copper-mist);
  color: var(--copper-light);
}

.ops-timer {
  font-variant-numeric: tabular-nums;
  font-size: 0.875rem;
  font-weight: 500;
  color: rgba(244, 239, 230, 0.5);
}

.waveform {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 3px;
  height: 36px;
  margin-bottom: 1.25rem;
}

.waveform span {
  width: 3px;
  height: 8px;
  border-radius: 2px;
  background: var(--teal-bright);
  animation: wave 1.1s ease-in-out infinite;
}

.waveform span:nth-child(1) { animation-delay: 0s; }
.waveform span:nth-child(2) { animation-delay: 0.08s; }
.waveform span:nth-child(3) { animation-delay: 0.16s; }
.waveform span:nth-child(4) { animation-delay: 0.05s; height: 14px; }
.waveform span:nth-child(5) { animation-delay: 0.2s; }
.waveform span:nth-child(6) { animation-delay: 0.12s; height: 18px; }
.waveform span:nth-child(7) { animation-delay: 0.25s; }
.waveform span:nth-child(8) { animation-delay: 0.1s; height: 12px; }
.waveform span:nth-child(9) { animation-delay: 0.18s; }
.waveform span:nth-child(10) { animation-delay: 0.3s; height: 16px; }
.waveform span:nth-child(11) { animation-delay: 0.05s; }
.waveform span:nth-child(12) { animation-delay: 0.22s; height: 10px; }
.waveform span:nth-child(13) { animation-delay: 0.15s; }
.waveform span:nth-child(14) { animation-delay: 0.28s; }

@keyframes wave {
  0%, 100% { transform: scaleY(0.45); opacity: 0.5; }
  50% { transform: scaleY(1.4); opacity: 1; }
}

.ops-dialogue {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}

.ops-dialogue__line {
  font-size: 0.875rem;
  line-height: 1.45;
  padding: 0.65rem 0.85rem;
  border-radius: 10px;
  max-width: 95%;
  opacity: 0;
  transform: translateY(6px);
}

.ops-screen--answered.is-active .ops-dialogue__line {
  animation: dialogue-in 0.4s var(--ease) forwards;
}
.ops-screen--answered.is-active .ops-dialogue__line:nth-child(1) { animation-delay: 0.15s; }
.ops-screen--answered.is-active .ops-dialogue__line:nth-child(2) { animation-delay: 0.55s; }
.ops-screen--answered.is-active .ops-dialogue__line:nth-child(3) { animation-delay: 0.95s; }

@keyframes dialogue-in {
  to { opacity: 1; transform: translateY(0); }
}

.ops-dialogue__line--recv {
  background: rgba(244, 239, 230, 0.06);
  color: rgba(244, 239, 230, 0.88);
  align-self: flex-start;
  border-bottom-left-radius: 3px;
}

.ops-dialogue__line--caller {
  background: var(--copper-mist);
  color: var(--cream);
  align-self: flex-end;
  border-bottom-right-radius: 3px;
}

/* Capture */
.ops-capture { padding: 0.5rem 0; }

.ops-fields {
  margin-top: 1.25rem;
  display: flex;
  flex-direction: column;
  gap: 0;
  border: 1px solid rgba(244, 239, 230, 0.08);
  border-radius: var(--radius);
  overflow: hidden;
}

.ops-fields__item,
.ops-fields li {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 0.85rem 1rem;
  border-bottom: 1px solid rgba(244, 239, 230, 0.06);
  opacity: 0;
  transform: translateX(-6px);
}

.ops-fields li:last-child { border-bottom: none; }

.ops-screen--capture.is-active .ops-fields li {
  animation: field-in 0.35s var(--ease) forwards;
}
.ops-screen--capture.is-active .ops-fields li:nth-child(1) { animation-delay: 0.1s; }
.ops-screen--capture.is-active .ops-fields li:nth-child(2) { animation-delay: 0.25s; }
.ops-screen--capture.is-active .ops-fields li:nth-child(3) { animation-delay: 0.4s; }
.ops-screen--capture.is-active .ops-fields li:nth-child(4) { animation-delay: 0.55s; }

@keyframes field-in {
  to { opacity: 1; transform: translateX(0); }
}

.ops-fields li span {
  font-size: 0.8125rem;
  color: rgba(244, 239, 230, 0.45);
}

.ops-fields li strong {
  font-size: 0.9375rem;
  color: var(--cream);
  font-weight: 600;
}

/* Booked */
.ops-booked {
  text-align: center;
  padding: 1.5rem 0.5rem;
}

.ops-booked__check {
  width: 56px;
  height: 56px;
  margin: 0 auto 1rem;
  border-radius: 50%;
  background: var(--teal-soft);
  color: var(--teal-bright);
  display: flex;
  align-items: center;
  justify-content: center;
  transform: scale(0.6);
  opacity: 0;
}

.ops-screen--booked.is-active .ops-booked__check {
  animation: check-pop 0.5s var(--ease) 0.1s forwards;
}

@keyframes check-pop {
  to { transform: scale(1); opacity: 1; }
}

.ops-booked .ops-badge { margin-bottom: 1rem; }

.ops-booked__when {
  font-family: var(--display);
  font-size: 1.75rem;
  font-weight: 600;
  color: var(--cream);
}

.ops-booked__slot {
  font-size: 1.25rem;
  font-weight: 500;
  color: var(--copper-light);
  margin: 0.25rem 0 0.75rem;
}

.ops-booked__note {
  font-size: 0.8125rem;
  color: rgba(244, 239, 230, 0.5);
}

.ops-steps {
  display: flex;
  justify-content: center;
  gap: 0.5rem;
  padding: 0 1rem 1.15rem;
}

.ops-steps__dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: rgba(244, 239, 230, 0.15);
  transition: background 0.3s, transform 0.3s;
}

.ops-steps__dot.is-active {
  background: var(--copper-light);
  transform: scale(1.25);
}

/* Floating accents */
.hero__float {
  position: absolute;
  z-index: 3;
  display: none;
  align-items: center;
  gap: 0.5rem;
  padding: 0.65rem 0.9rem;
  background: rgba(30, 42, 46, 0.95);
  border: 1px solid rgba(244, 239, 230, 0.1);
  border-radius: var(--radius);
  box-shadow: var(--shadow-md);
  font-size: 0.8125rem;
  color: var(--cream);
  backdrop-filter: blur(8px);
}

@media (min-width: 960px) {
  .hero__float { display: flex; }
}

.hero__float--note {
  top: 12%;
  left: 0;
  flex-direction: column;
  align-items: flex-start;
  gap: 0.2rem;
  animation: float-gentle 5s ease-in-out infinite;
}

.hero__float--notify {
  bottom: 18%;
  right: -0.5rem;
  animation: float-gentle 5s ease-in-out 1.5s infinite;
}

.hero__float-label {
  font-size: 0.6875rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--teal-bright);
}

.hero__float-value {
  color: rgba(244, 239, 230, 0.75);
}

.hero__float-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--teal-bright);
  flex-shrink: 0;
}

@keyframes float-gentle {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-6px); }
}

/* ---------- Industry strip ---------- */
.industry-strip {
  position: relative;
  z-index: 5;
  background: var(--ink-mid);
  border-top: 1px solid rgba(244, 239, 230, 0.06);
  border-bottom: 1px solid rgba(244, 239, 230, 0.04);
  margin-top: -1px;
  padding: 1.5rem 0;
}

@media (min-width: 960px) {
  .industry-strip {
    margin-top: -2.5rem;
  }
}

.industry-strip__inner {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  align-items: flex-start;
}

@media (min-width: 768px) {
  .industry-strip__inner {
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
    gap: 2rem;
  }
}

.industry-strip__label {
  font-size: 0.8125rem;
  color: rgba(244, 239, 230, 0.5);
  max-width: 22rem;
  line-height: 1.5;
}

.industry-strip__list {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem 0;
  align-items: center;
}

.industry-strip__list li {
  font-family: var(--display);
  font-size: clamp(0.9375rem, 1.5vw, 1.125rem);
  font-weight: 500;
  color: var(--cream);
  letter-spacing: -0.01em;
  padding: 0 0.85rem;
  position: relative;
}

.industry-strip__list li:first-child { padding-left: 0; }

.industry-strip__list li:not(:last-child)::after {
  content: "";
  position: absolute;
  right: 0;
  top: 50%;
  transform: translateY(-50%);
  width: 1px;
  height: 0.85em;
  background: rgba(201, 100, 50, 0.45);
}

/* ---------- Problem (editorial) ---------- */
.problem {
  background: var(--cream);
  padding: 5rem 0 4.5rem;
  position: relative;
}

.problem::before {
  content: "";
  position: absolute;
  inset: 0;
  background: url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)' opacity='0.035'/%3E%3C/svg%3E");
  pointer-events: none;
  opacity: 0.6;
}

.problem__layout {
  position: relative;
  display: grid;
  gap: 3.5rem;
}

@media (min-width: 900px) {
  .problem__layout {
    grid-template-columns: 1.1fr 0.9fr;
    grid-template-rows: auto auto;
    gap: 2rem 4rem;
    align-items: start;
  }
  .problem__editorial { grid-column: 1; grid-row: 1 / 3; }
  .problem__logic { grid-column: 2; grid-row: 1; }
  .problem__cta { grid-column: 2; grid-row: 2; }
}

.problem__impact {
  font-family: var(--display);
  font-size: clamp(2.25rem, 5.5vw, 4rem);
  font-weight: 600;
  line-height: 1.1;
  letter-spacing: -0.025em;
  color: var(--ink);
  margin-bottom: 1.75rem;
}

.problem__impact span {
  display: block;
}

.problem__impact-end {
  color: var(--copper);
  margin-top: 0.35rem;
}

.problem__lead {
  font-size: 1.125rem;
  line-height: 1.7;
  color: var(--muted);
  max-width: 28rem;
}

.problem__stats {
  display: flex;
  flex-direction: column;
  gap: 2rem;
}

.stat-dominant__number {
  font-family: var(--display);
  font-size: clamp(4.5rem, 10vw, 7rem);
  font-weight: 700;
  line-height: 0.9;
  letter-spacing: -0.04em;
  color: var(--ink);
  margin-bottom: 0.75rem;
}

.stat-dominant__text {
  font-size: 1.0625rem;
  font-weight: 500;
  color: var(--ink-soft);
  max-width: 18rem;
  line-height: 1.45;
}

.stat-dominant__source {
  margin-top: 0.5rem;
  font-size: 0.75rem;
  color: var(--muted-light);
}

.stat-rail {
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
  padding-top: 1.5rem;
  border-top: 1px solid var(--stone);
}

.stat-rail__number {
  font-family: var(--display);
  font-size: clamp(2rem, 4vw, 2.75rem);
  font-weight: 600;
  letter-spacing: -0.02em;
  color: var(--ink);
  line-height: 1;
  margin-bottom: 0.4rem;
}

.stat-rail__text {
  font-size: 0.9375rem;
  color: var(--ink-soft);
  line-height: 1.45;
  max-width: 20rem;
}

.stat-rail__source {
  margin-top: 0.35rem;
  font-size: 0.6875rem;
  color: var(--muted-light);
}

.problem__econ {
  font-family: var(--display);
  font-style: italic;
  font-size: 1.05rem;
  line-height: 1.55;
  color: var(--muted);
  padding-left: 1rem;
  border-left: 2px solid var(--copper);
}

.problem__cta { margin-top: 0.5rem; }

/* ---------- Story moment ---------- */
.story {
  background: var(--ink);
  color: var(--cream);
  padding: 6rem 0;
  position: relative;
  overflow: hidden;
}

.story__bg {
  position: absolute;
  inset: 0;
  z-index: 0;
  pointer-events: none;
}

.story__bg picture,
.story__bg-img {
  width: 100%;
  height: 100%;
  display: block;
}

.story__bg-img {
  object-fit: cover;
  object-position: 55% 45%;
  transform: scale(1.04);
}

@media (prefers-reduced-motion: no-preference) {
  .story__bg-img {
    animation: story-ken 18s var(--ease) both;
  }
}

@keyframes story-ken {
  from { transform: scale(1.04); }
  to { transform: scale(1.1); }
}

@media (prefers-reduced-motion: reduce) {
  .story__bg-img {
    animation: none !important;
    transform: scale(1.04);
  }
}

.story__bg-mask {
  position: absolute;
  inset: 0;
  background:
    linear-gradient(105deg, rgba(18, 23, 25, 0.88) 0%, rgba(18, 23, 25, 0.72) 42%, rgba(18, 23, 25, 0.55) 70%, rgba(18, 23, 25, 0.78) 100%),
    linear-gradient(180deg, rgba(18, 23, 25, 0.55) 0%, transparent 30%, rgba(18, 23, 25, 0.7) 100%),
    radial-gradient(ellipse 50% 60% at 80% 50%, rgba(201, 100, 50, 0.14), transparent 60%);
}

.story::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: 1;
  background:
    url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)' opacity='0.035'/%3E%3C/svg%3E");
  pointer-events: none;
}

.story__layout {
  position: relative;
  z-index: 2;
  display: grid;
  gap: 2.5rem;
  align-items: center;
}

@media (max-width: 799px) {
  .story__bg-img {
    object-position: 50% 45%;
  }
  .story__bg-mask {
    background:
      linear-gradient(180deg, rgba(18, 23, 25, 0.82) 0%, rgba(18, 23, 25, 0.68) 45%, rgba(18, 23, 25, 0.88) 100%),
      radial-gradient(ellipse 60% 50% at 50% 40%, rgba(201, 100, 50, 0.12), transparent 65%);
  }
}

@media (min-width: 800px) {
  .story__layout {
    grid-template-columns: auto 1fr auto;
    gap: 3.5rem;
    align-items: center;
  }
}

.story__time {
  font-family: var(--display);
  font-size: clamp(3.5rem, 8vw, 6.5rem);
  font-weight: 600;
  letter-spacing: -0.03em;
  line-height: 1;
  color: var(--copper-light);
  font-variant-numeric: tabular-nums;
}

.story__beats {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
}

.story__beat {
  font-size: clamp(1.125rem, 2.2vw, 1.5rem);
  line-height: 1.35;
  color: rgba(244, 239, 230, 0.7);
  font-weight: 400;
}

.story__beat--closed {
  color: rgba(244, 239, 230, 0.4);
  text-decoration: line-through;
  text-decoration-color: rgba(201, 100, 50, 0.5);
}

.story__beat--open {
  font-family: var(--display);
  font-weight: 600;
  font-size: clamp(1.35rem, 2.8vw, 1.85rem);
  color: var(--cream);
}

.story__phone {
  display: flex;
  justify-content: center;
}

.story__phone-ring {
  position: relative;
  width: 88px;
  height: 88px;
  border-radius: 50%;
  background: rgba(201, 100, 50, 0.12);
  color: var(--copper-light);
  display: flex;
  align-items: center;
  justify-content: center;
}

.story__phone-ring span {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  border: 1px solid rgba(201, 100, 50, 0.35);
  animation: ring-pulse 2.4s var(--ease) infinite;
}
.story__phone-ring span:nth-child(2) { animation-delay: 0.8s; }

/* ---------- Solution / Product experience ---------- */
.solution {
  background: var(--paper);
  padding: 5.5rem 0 3rem;
  overflow: hidden;
}

.solution__intro {
  max-width: 40rem;
  margin-bottom: 3.5rem;
}

.solution__intro h2,
.how__header h2,
.audit__copy h2 {
  font-family: var(--display);
  font-size: clamp(2rem, 4.5vw, 3.25rem);
  font-weight: 600;
  line-height: 1.15;
  letter-spacing: -0.025em;
  color: var(--ink);
  margin-bottom: 1.15rem;
}

.solution__lead {
  font-size: 1.125rem;
  line-height: 1.7;
  color: var(--muted);
}

.solution__demo {
  position: relative;
  display: flex;
  justify-content: center;
  padding: 1rem 0 2rem;
}

.receive-panel {
  position: relative;
  z-index: 2;
  width: min(100%, 520px);
}

@media (min-width: 900px) {
  .receive-panel {
    width: min(100%, 580px);
    transform: rotate(-1deg);
  }
}

.receive-panel__caption {
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--muted);
  margin-bottom: 1rem;
  text-align: center;
}

.receive-panel__card {
  background: var(--white);
  border: 1px solid var(--stone);
  border-radius: var(--radius-lg);
  padding: 1.75rem;
  box-shadow: var(--shadow-lg);
}

.receive-panel__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 1rem;
}

.receive-panel__stamp {
  font-size: 0.75rem;
  color: var(--muted-light);
}

.receive-panel__name {
  font-family: var(--display);
  font-size: 1.85rem;
  font-weight: 600;
  color: var(--ink);
  margin-bottom: 1.25rem;
  letter-spacing: -0.02em;
}

.receive-panel__fields {
  display: flex;
  flex-direction: column;
  border-top: 1px solid var(--stone);
}

.receive-panel__fields li {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.8rem 0;
  border-bottom: 1px solid var(--stone);
  font-size: 0.9375rem;
}

.receive-panel__fields li span {
  color: var(--muted);
  flex-shrink: 0;
}

.receive-panel__fields li strong {
  color: var(--ink);
  text-align: right;
  font-weight: 600;
}

.receive-panel__checks {
  margin-top: 1.25rem;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.receive-panel__checks li {
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--teal);
}

.receive-panel__glow {
  position: absolute;
  width: 70%;
  height: 60%;
  top: 20%;
  left: 15%;
  background: radial-gradient(ellipse, rgba(201, 100, 50, 0.15), transparent 70%);
  z-index: 1;
  pointer-events: none;
  filter: blur(40px);
}

/* ---------- Managed service ---------- */
.managed {
  background: var(--cream-mid);
  padding: 5rem 0;
  position: relative;
}

.managed__layout {
  display: grid;
  gap: 2.25rem;
}

.managed__media {
  margin: 0;
  border-radius: var(--radius-xl);
  overflow: hidden;
  box-shadow: var(--shadow-md);
  background: var(--stone);
}

.managed__media picture,
.managed__media img {
  width: 100%;
  height: 100%;
  display: block;
}

.managed__media img {
  aspect-ratio: 4 / 3;
  object-fit: cover;
  object-position: 55% 30%;
}

@media (min-width: 900px) {
  .managed__layout {
    grid-template-columns: 0.95fr 1.05fr;
    gap: 2.5rem 3.5rem;
    align-items: start;
  }
  .managed__statement {
    grid-column: 1;
    grid-row: 1;
    align-self: end;
    padding-bottom: 0.5rem;
  }
  .managed__media {
    grid-column: 2;
    grid-row: 1 / 3;
    align-self: stretch;
    min-height: 100%;
  }
  .managed__media img {
    aspect-ratio: auto;
    min-height: 100%;
    height: 100%;
    object-position: 55% 28%;
  }
  .capability-list {
    grid-column: 1;
    grid-row: 2;
  }
  .managed__cta {
    grid-column: 1 / -1;
  }
}

@media (max-width: 899px) {
  .managed__media {
    order: 0;
    max-height: 280px;
  }
  .managed__media img {
    aspect-ratio: 16 / 9;
    object-position: 60% 30%;
  }
  .managed__statement { order: -1; }
}

.managed__kicker {
  font-family: var(--display);
  font-size: clamp(1.5rem, 3.5vw, 2.25rem);
  font-weight: 500;
  line-height: 1.25;
  letter-spacing: -0.02em;
  color: var(--muted);
  margin-bottom: 0.5rem;
}

.managed__punch {
  font-family: var(--display);
  font-size: clamp(2.25rem, 5vw, 3.5rem);
  font-weight: 700;
  line-height: 1.1;
  letter-spacing: -0.03em;
  color: var(--ink);
  margin-bottom: 1.5rem;
}

.managed__tagline {
  font-family: var(--display);
  font-style: italic;
  font-size: 1.125rem;
  color: var(--muted);
  border-left: 2px solid var(--copper);
  padding-left: 1rem;
}

.capability-list {
  display: flex;
  flex-direction: column;
  gap: 0;
}

.capability {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 1.25rem;
  padding: 1.5rem 0;
  border-bottom: 1px solid var(--stone);
}

.capability:first-child {
  border-top: 1px solid var(--stone);
}

.capability__num {
  font-family: var(--display);
  font-size: 1.25rem;
  font-weight: 600;
  color: var(--copper);
  letter-spacing: -0.02em;
  padding-top: 0.15rem;
}

.capability h3 {
  font-family: var(--display);
  font-size: 1.35rem;
  font-weight: 600;
  color: var(--ink);
  margin-bottom: 0.4rem;
  letter-spacing: -0.015em;
}

.capability p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.6;
  max-width: 32rem;
}

.capability--accent {
  background: linear-gradient(90deg, rgba(201, 100, 50, 0.06), transparent 70%);
  margin: 0 -1rem;
  padding-left: 1rem;
  padding-right: 1rem;
  border-radius: var(--radius);
}

.managed__cta {
  margin-top: 1rem;
}

/* ---------- Call moments (industry visual strip) ---------- */
.call-moments {
  background: var(--paper);
  padding: 4.5rem 0 4rem;
  border-top: 1px solid var(--stone);
}

.call-moments__intro {
  max-width: 40rem;
  margin-bottom: 2.5rem;
}

.call-moments__intro h2 {
  font-family: var(--display);
  font-size: clamp(1.75rem, 3.5vw, 2.35rem);
  font-weight: 600;
  letter-spacing: -0.02em;
  color: var(--ink);
  margin: 0.65rem 0 0.85rem;
}

.call-moments__line {
  display: block;
  line-height: 1.15;
}

.call-moments__lead {
  font-size: 1.0625rem;
  line-height: 1.65;
  color: var(--muted);
}

.call-moments__grid {
  display: grid;
  gap: 1.25rem;
  list-style: none;
  margin: 0;
  padding: 0;
}

@media (min-width: 800px) {
  .call-moments__grid {
    grid-template-columns: repeat(3, 1fr);
    gap: 1.5rem;
  }
}

.call-snippet {
  background: var(--white);
  border: 1px solid var(--stone);
  border-radius: var(--radius-lg);
  padding: 1.5rem 1.35rem 1.4rem;
  box-shadow: var(--shadow-sm);
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  min-height: 100%;
}

.call-snippet__industry {
  font-size: 0.6875rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--copper);
}

.call-snippet__line {
  font-size: 0.9375rem;
  line-height: 1.5;
  margin: 0;
}

.call-snippet__line--caller {
  color: var(--ink);
  font-weight: 500;
}

.call-snippet__line--recv {
  color: var(--muted);
  padding-left: 0.75rem;
  border-left: 2px solid var(--copper-soft);
}

.call-snippet__outcome {
  margin-top: auto;
  padding-top: 0.85rem;
  border-top: 1px solid var(--stone);
  font-size: 0.8125rem;
  font-weight: 600;
  color: var(--teal);
  letter-spacing: 0.01em;
}

@media (max-width: 599px) {
  .call-moments { padding: 3.5rem 0; }
}

/* ---------- How it works / Journey ---------- */
.how {
  background: var(--paper);
  padding: 5.5rem 0;
}

.how__header {
  margin-bottom: 3.5rem;
  max-width: 36rem;
}

.how__lead {
  font-size: 1.125rem;
  color: var(--muted);
}

.journey {
  position: relative;
  display: grid;
  gap: 0;
  counter-reset: none;
}

@media (min-width: 800px) {
  .journey {
    grid-template-columns: repeat(3, 1fr);
    gap: 0;
  }

  .journey::before {
    content: "";
    position: absolute;
    top: 28px;
    left: 8%;
    right: 8%;
    height: 2px;
    background: linear-gradient(90deg, var(--copper), var(--stone-deep) 50%, var(--teal));
    z-index: 0;
  }
}

.journey__step {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 1.25rem;
  padding: 1.5rem 0;
}

@media (min-width: 800px) {
  .journey__step {
    grid-template-columns: 1fr;
    gap: 1.5rem;
    padding: 0 1.25rem;
    text-align: left;
  }
}

.journey__node {
  display: flex;
  flex-direction: column;
  align-items: center;
  position: relative;
}

@media (max-width: 799px) {
  .journey__step:not(:last-child) .journey__node::after {
    content: "";
    position: absolute;
    top: 56px;
    bottom: -1.5rem;
    width: 2px;
    background: linear-gradient(180deg, var(--copper), var(--stone));
  }
}

.journey__num {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--ink);
  color: var(--cream);
  font-family: var(--display);
  font-size: 1.35rem;
  font-weight: 600;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--shadow-md);
  flex-shrink: 0;
}

.journey__body h3 {
  font-family: var(--display);
  font-size: 1.35rem;
  font-weight: 600;
  color: var(--ink);
  margin-bottom: 0.5rem;
  letter-spacing: -0.015em;
}

.journey__body p {
  font-size: 1rem;
  color: var(--muted);
  line-height: 1.6;
}

.how__cta {
  margin-top: 3.5rem;
  text-align: center;
}

/* ---------- Audit ---------- */
.audit {
  position: relative;
  background: var(--ink-mid);
  color: var(--cream);
  padding: 5.5rem 0 6rem;
  overflow: hidden;
}

.audit__texture {
  position: absolute;
  inset: 0;
  pointer-events: none;
  background:
    radial-gradient(ellipse 70% 50% at 20% 30%, rgba(201, 100, 50, 0.12), transparent 55%),
    url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)' opacity='0.04'/%3E%3C/svg%3E");
}

.audit .container { position: relative; }

.audit__cues {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem 1.5rem;
  margin-bottom: 2.5rem;
}

.audit__cues span {
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: rgba(244, 239, 230, 0.45);
  padding-left: 0.85rem;
  border-left: 2px solid var(--copper);
}

.audit__grid {
  display: grid;
  gap: 3rem;
}

@media (min-width: 900px) {
  .audit__grid {
    grid-template-columns: 1fr 0.95fr;
    gap: 4rem;
    align-items: start;
  }
}

.audit__copy h2 {
  color: var(--cream);
}

.audit__intro {
  font-size: 1.125rem;
  line-height: 1.65;
  color: rgba(244, 239, 230, 0.7);
  margin-bottom: 2rem;
}

.audit__bullets-title {
  font-family: var(--display);
  font-size: 1.15rem;
  font-weight: 600;
  color: var(--cream);
  margin-bottom: 1rem;
}

.audit__bullets {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  margin-bottom: 1.75rem;
}

.audit__bullets li {
  position: relative;
  padding-left: 1.35rem;
  font-size: 0.975rem;
  color: rgba(244, 239, 230, 0.72);
  line-height: 1.5;
}

.audit__bullets li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.55em;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--copper-light);
}

.audit__learn {
  font-size: 1rem;
  color: rgba(244, 239, 230, 0.6);
  line-height: 1.6;
  margin-bottom: 1.5rem;
}

.price-anchor {
  font-size: 1.0625rem;
  color: var(--cream);
  margin-bottom: 0.75rem;
}

.price-anchor strong {
  color: var(--copper-light);
  font-weight: 700;
}

.audit__reassure {
  font-size: 0.9375rem;
  color: rgba(244, 239, 230, 0.5);
  line-height: 1.55;
}

/* Form as expensive UI object */
.audit__form-wrap {
  position: relative;
}

.audit-form,
.form-success {
  background: var(--paper);
  color: var(--ink-soft);
  border-radius: var(--radius-xl);
  padding: 2rem 1.75rem;
  box-shadow:
    var(--shadow-lg),
    0 0 0 1px rgba(244, 239, 230, 0.08);
}

@media (min-width: 600px) {
  .audit-form,
  .form-success {
    padding: 2.25rem 2rem;
  }
}

.audit-form__eyebrow {
  font-size: 0.6875rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--copper);
  margin-bottom: 0.5rem;
}

.audit-form__title {
  font-family: var(--display);
  font-size: 1.5rem;
  font-weight: 600;
  color: var(--ink);
  margin-bottom: 1.5rem;
  letter-spacing: -0.015em;
}

.form-field {
  margin-bottom: 1.15rem;
}

.form-field label {
  display: block;
  font-size: 0.8125rem;
  font-weight: 600;
  color: var(--ink-soft);
  margin-bottom: 0.4rem;
}

.required { color: var(--copper); }

.form-field input,
.form-field select,
.form-field textarea {
  width: 100%;
  font-family: inherit;
  font-size: 1rem;
  padding: 0.85rem 1rem;
  border: 1.5px solid var(--stone);
  border-radius: var(--radius);
  background: var(--white);
  color: var(--ink);
  transition: border-color 0.2s, box-shadow 0.2s;
}

.form-field select {
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%23666' d='M1 1l5 5 5-5'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 1rem center;
  padding-right: 2.5rem;
  cursor: pointer;
}

.form-field textarea {
  resize: vertical;
  min-height: 6.5rem;
  line-height: 1.5;
}

.form-field input::placeholder,
.form-field textarea::placeholder {
  color: var(--muted-light);
}

.form-field input:hover,
.form-field select:hover,
.form-field textarea:hover {
  border-color: var(--sand);
}

.form-field input:focus,
.form-field select:focus,
.form-field textarea:focus {
  outline: none;
  border-color: var(--copper);
  box-shadow: 0 0 0 3px var(--copper-mist);
}

.form-field input.is-invalid,
.form-field select.is-invalid,
.form-field textarea.is-invalid {
  border-color: var(--error);
  box-shadow: 0 0 0 3px rgba(179, 58, 46, 0.12);
}

.field-hint {
  display: block;
  margin-top: 0.35rem;
  font-size: 0.75rem;
  color: var(--muted);
  line-height: 1.4;
}

.field-error {
  display: block;
  min-height: 1.2em;
  font-size: 0.8125rem;
  color: var(--error);
  margin-top: 0.3rem;
}

.form-error {
  margin: 0 0 1rem;
  padding: 0.75rem 0.9rem;
  font-size: 0.875rem;
  line-height: 1.45;
  color: var(--error);
  background: rgba(179, 58, 46, 0.08);
  border: 1px solid rgba(179, 58, 46, 0.22);
  border-radius: var(--radius);
}

.form-field--hp {
  position: absolute;
  left: -10000px;
  top: auto;
  width: 1px;
  height: 1px;
  overflow: hidden;
  opacity: 0;
  pointer-events: none;
}

.audit-form.is-submitting {
  opacity: 0.85;
  pointer-events: none;
}

.audit-form {
  position: relative;
}

.form-note {
  margin-top: 1rem;
  font-size: 0.8125rem;
  color: var(--muted);
  text-align: center;
}

.form-micro {
  margin-top: 0.65rem;
  font-size: 0.75rem;
  color: var(--muted-light);
  text-align: center;
  letter-spacing: 0.01em;
}

.form-success {
  text-align: center;
  padding-top: 3rem;
  padding-bottom: 3rem;
}

.form-success__icon {
  color: var(--teal);
  margin: 0 auto 1.25rem;
  display: flex;
  justify-content: center;
}

.form-success h3 {
  font-family: var(--display);
  font-size: 1.75rem;
  color: var(--ink);
  margin-bottom: 0.75rem;
}

.form-success p {
  color: var(--muted);
  max-width: 22rem;
  margin: 0 auto;
  line-height: 1.6;
}

.form-success__note {
  margin-top: 1rem !important;
  font-size: 0.875rem;
}

/* ---------- Footer ---------- */
.footer {
  background: var(--ink);
  color: rgba(244, 239, 230, 0.55);
  padding: 3.5rem 0 2.5rem;
  border-top: 1px solid rgba(244, 239, 230, 0.05);
}

.footer__inner {
  display: flex;
  flex-direction: column;
  gap: 2.5rem;
}

.footer__top {
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
  align-items: flex-start;
}

@media (min-width: 700px) {
  .footer__top {
    flex-direction: row;
    justify-content: space-between;
    align-items: flex-end;
  }
}

.footer__brand {
  margin-bottom: 0.65rem;
}

.footer__positioning {
  font-family: var(--display);
  font-style: italic;
  font-size: 0.975rem;
  line-height: 1.5;
  color: rgba(244, 239, 230, 0.5);
  max-width: 26rem;
}

.footer__bottom {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  padding-top: 1.75rem;
  border-top: 1px solid rgba(244, 239, 230, 0.08);
}

@media (min-width: 700px) {
  .footer__bottom {
    flex-direction: row;
    justify-content: space-between;
    align-items: center;
  }
}

.footer__links {
  display: flex;
  flex-wrap: wrap;
  gap: 1rem 1.5rem;
}

.footer__links a {
  font-size: 0.875rem;
  color: rgba(244, 239, 230, 0.5);
  text-decoration: none;
}
.footer__links a:hover {
  color: var(--cream);
  text-decoration: underline;
}

.footer__copy {
  font-size: 0.8125rem;
  color: rgba(244, 239, 230, 0.35);
}

/* ---------- Sticky mobile CTA ---------- */
.sticky-cta {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  z-index: 90;
  padding: 0.75rem 1rem calc(0.75rem + env(safe-area-inset-bottom));
  background: rgba(18, 23, 25, 0.94);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
  border-top: 1px solid rgba(244, 239, 230, 0.08);
  box-shadow: 0 -8px 24px rgba(0, 0, 0, 0.2);
}

.sticky-cta[hidden] { display: none !important; }

@media (min-width: 768px) {
  .sticky-cta { display: none !important; }
}

body:has(.sticky-cta:not([hidden])) {
  padding-bottom: var(--sticky-h);
}

/* ---------- Reveals ---------- */
.reveal {
  opacity: 0;
  transform: translateY(18px);
  transition: opacity 0.7s var(--ease), transform 0.7s var(--ease);
}

.reveal.is-visible {
  opacity: 1;
  transform: translateY(0);
}

/* ---------- Mobile refinements ---------- */
@media (max-width: 599px) {
  .hero {
    padding: calc(var(--header-h) + 2rem) 0 3rem;
    min-height: auto;
  }

  .hero__visual { min-height: 380px; }

  .hero__photo {
    inset: 4% 0 0;
    opacity: 0.5;
  }

  .ops-stage { min-height: 320px; }

  .scenario-pills { mask-image: none; -webkit-mask-image: none; }

  .problem { padding: 3.5rem 0; }

  .story { padding: 4.5rem 0; }

  .managed__media { max-height: 200px; }

  .solution { padding: 3.5rem 0 2rem; }

  .managed { padding: 3.5rem 0; }

  .how { padding: 3.5rem 0; }

  .audit { padding: 3.5rem 0 4.5rem; }
}

/* Focus visible globally */
:focus-visible {
  outline: 2px solid var(--copper-bright);
  outline-offset: 3px;
}

button:focus:not(:focus-visible),
a:focus:not(:focus-visible) {
  outline: none;
}


/* ========== Multi-page architecture additions ========== */

/* Industries disclosure in header */
.nav-industries {
  position: relative;
}

.nav-industries__toggle {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  background: none;
  border: none;
  cursor: pointer;
  color: rgba(244, 239, 230, 0.72);
  font-family: var(--font);
  font-size: 0.875rem;
  font-weight: 500;
  padding: 0;
}

.nav-industries__toggle:hover,
.nav-industries__toggle[aria-expanded="true"] {
  color: var(--cream);
}

.nav-industries__toggle svg {
  transition: transform 0.2s var(--ease);
}

.nav-industries__toggle[aria-expanded="true"] svg {
  transform: rotate(180deg);
}

.nav-industries__menu {
  position: absolute;
  top: calc(100% + 0.75rem);
  left: 50%;
  transform: translateX(-50%);
  min-width: 14rem;
  background: var(--ink-elevated);
  border: 1px solid rgba(244, 239, 230, 0.08);
  border-radius: var(--radius);
  box-shadow: var(--shadow-lg);
  padding: 0.5rem;
  z-index: 120;
  flex-direction: column;
  gap: 0.15rem;
}

.nav-industries__menu:not([hidden]) {
  display: flex;
}

.nav-industries__menu a {
  display: block;
  padding: 0.55rem 0.75rem;
  border-radius: var(--radius-sm);
  color: rgba(244, 239, 230, 0.82) !important;
  font-size: 0.875rem;
  text-decoration: none;
}

.nav-industries__menu a::after { display: none !important; }

.nav-industries__menu a:hover,
.nav-industries__menu a[aria-current="page"] {
  background: rgba(244, 239, 230, 0.06);
  color: var(--cream) !important;
  text-decoration: none;
}

/* Industry hero H1 (single-line editorial) */
.hero__headline--industry {
  font-size: clamp(2.1rem, 4.5vw, 3.35rem);
  line-height: 1.12;
  max-width: 16ch;
}

.hero__headline--industry .hero__line { display: inline; }

/* Homepage industry entry (editorial links, not equal cards) */
.industry-entry {
  background: var(--ink-mid);
  color: var(--cream);
  padding: 4.5rem 0 4rem;
  border-top: 1px solid rgba(244, 239, 230, 0.06);
}

.industry-entry__intro {
  max-width: 40rem;
  margin-bottom: 2.5rem;
}

.industry-entry__intro h2 {
  font-family: var(--display);
  font-size: clamp(1.75rem, 3.5vw, 2.5rem);
  font-weight: 600;
  letter-spacing: -0.02em;
  line-height: 1.15;
  color: var(--cream);
  margin: 0.5rem 0 1rem;
}

.industry-entry__lead {
  color: rgba(244, 239, 230, 0.68);
  font-size: 1.0625rem;
  max-width: 36rem;
}

.industry-entry__list {
  display: flex;
  flex-direction: column;
  border-top: 1px solid rgba(244, 239, 230, 0.1);
}

.industry-entry__item {
  border-bottom: 1px solid rgba(244, 239, 230, 0.1);
}

.industry-entry__link {
  display: grid;
  grid-template-columns: minmax(8rem, 14rem) 1fr auto;
  gap: 1.25rem 2rem;
  align-items: baseline;
  padding: 1.35rem 0;
  text-decoration: none;
  color: inherit;
  transition: background 0.2s var(--ease);
}

.industry-entry__link:hover {
  text-decoration: none;
  background: rgba(244, 239, 230, 0.03);
}

.industry-entry__label {
  font-family: var(--display);
  font-size: 0.9375rem;
  font-weight: 600;
  letter-spacing: 0.06em;
  color: var(--copper-light);
}

.industry-entry__blurb {
  color: rgba(244, 239, 230, 0.72);
  font-size: 0.9875rem;
  line-height: 1.55;
  max-width: 38rem;
}

.industry-entry__cta {
  font-size: 0.8125rem;
  font-weight: 600;
  color: var(--cream);
  white-space: nowrap;
  letter-spacing: 0.02em;
  align-self: center;
}

.industry-entry__link:hover .industry-entry__cta {
  color: var(--copper-light);
  text-decoration: underline;
}

@media (max-width: 767px) {
  .industry-entry__link {
    grid-template-columns: 1fr;
    gap: 0.45rem;
    padding: 1.25rem 0;
  }
  .industry-entry__cta { align-self: start; margin-top: 0.25rem; }
}

/* Industry pain section */
.pain {
  background: var(--cream);
  padding: 5rem 0 4.5rem;
}

.pain__layout {
  display: grid;
  gap: 2.5rem;
}

@media (min-width: 900px) {
  .pain__layout {
    grid-template-columns: 1.1fr 0.9fr;
    align-items: start;
  }
  .pain__cta { grid-column: 1 / -1; }
}

.pain__editorial h2 {
  font-family: var(--display);
  font-size: clamp(1.75rem, 3.2vw, 2.4rem);
  font-weight: 600;
  letter-spacing: -0.02em;
  line-height: 1.18;
  color: var(--ink);
  margin: 0.5rem 0 1rem;
  max-width: 22ch;
}

.pain__lead {
  color: var(--muted);
  font-size: 1.0625rem;
  max-width: 36rem;
}

.pain__points {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  padding-top: 0.5rem;
}

.pain__points li {
  position: relative;
  padding: 1rem 1.15rem 1rem 1.35rem;
  background: var(--paper);
  border-left: 3px solid var(--copper);
  border-radius: 0 var(--radius) var(--radius) 0;
  color: var(--ink-soft);
  font-size: 0.9875rem;
  line-height: 1.55;
  box-shadow: var(--shadow-sm);
}

.pain__cta { margin-top: 0.5rem; }

/* Handle list */
.handle {
  background: var(--paper);
  padding: 4.5rem 0;
}

.handle__intro {
  max-width: 40rem;
  margin-bottom: 2rem;
}

.handle__intro h2 {
  font-family: var(--display);
  font-size: clamp(1.75rem, 3.2vw, 2.35rem);
  font-weight: 600;
  letter-spacing: -0.02em;
  color: var(--ink);
  margin: 0.5rem 0 0.85rem;
}

.handle__lead {
  color: var(--muted);
  max-width: 36rem;
}

.handle-list {
  display: grid;
  gap: 0.85rem;
  max-width: 48rem;
}

@media (min-width: 768px) {
  .handle-list { grid-template-columns: 1fr 1fr; }
}

.handle-list li {
  position: relative;
  padding: 1rem 1.1rem 1rem 2.35rem;
  background: var(--cream);
  border: 1px solid var(--stone);
  border-radius: var(--radius);
  font-size: 0.95rem;
  line-height: 1.5;
  color: var(--ink-soft);
}

.handle-list li::before {
  content: "";
  position: absolute;
  left: 1rem;
  top: 1.3rem;
  width: 0.45rem;
  height: 0.45rem;
  border-radius: 50%;
  background: var(--teal);
}

.story__industry-note {
  margin-top: 1.75rem;
  max-width: 28rem;
  font-size: 1.05rem;
  color: rgba(244, 239, 230, 0.82);
  line-height: 1.55;
}

/* Related industries */
.related-industries {
  background: var(--cream-mid);
  padding: 3.5rem 0;
  border-top: 1px solid var(--stone);
}

.related-industries h2 {
  font-family: var(--display);
  font-size: 1.5rem;
  font-weight: 600;
  color: var(--ink);
  margin-bottom: 1.25rem;
}

.related-industries__links {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem 1.25rem;
}

.related-industries__links a {
  font-weight: 500;
  font-size: 0.9375rem;
  color: var(--ink-soft);
  text-decoration: none;
  border-bottom: 1px solid var(--copper-soft);
  padding-bottom: 0.1rem;
}

.related-industries__links a:hover {
  color: var(--copper);
}

.footer__industries {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem 1rem;
  margin: 1rem 0 0.75rem;
}

.footer__industries a {
  font-size: 0.8125rem;
  color: rgba(244, 239, 230, 0.55);
  text-decoration: none;
}

.footer__industries a:hover {
  color: var(--cream);
}

@media (max-width: 600px) {
  .industry-entry { padding: 3.5rem 0; }
  .pain { padding: 3.5rem 0; }
  .handle { padding: 3.5rem 0; }
}